I thought today was going to be a pretty normal, low-key
day. I got up early, let the dogs out, guzzled coffee with reckless abandon,
and then began making Opie’s lunch.
(It is interesting to note that a lot of people have found
that last bit horrifying, as if I have single-handedly set the feminist
movement back 50 years by packing my husband’s lunch. Here’s the thing: It’s
not like he forces me to do this; if it were up to him, he’d cheerfully buy a
hotdog or something equally horrifying every day. I like making his lunch.
But I digress…)
Anyway I got out a yogurt, like I always do, and this is
what I saw:
Today, in case anyone isn’t aware, is March 12th.
To be honest, Opie probably wouldn’t have noticed or
cared. He maintains that the expiration
date is more of a suggestion than a rule and that things are fine a few days beyond.
Which is, of course, crazy talk.
But the real problem was that I bought that yogurt yesterday.
I bought the yogurt that expired on March 11th ON
March 11th. Or, to be more precise, the grocery store tricked
me into buying their leftover, hovering-on-the-edge-of-spoilage yogurt
by pushing it to the front of the case and rightly assuming I wouldn’t check.
The miscreants!
Some people can let these little things go, throw the yogurt
away, and continue with their day. I’ve often wondered what it’s like to be one
of those people...
I immediately checked all of the yogurt I bought yesterday,
loudly cursing at each new March 11th expiration date. “Robbed!” I
muttered to myself, storming around the kitchen and waving my hands in the air.
“I’ve been robbed and cheated and I’m not going to stand for it!”
At moments like these I can actually hear my friend, Martha,
in my head saying “Kimberly, the yogurt was what? $4.00? Get over it!”
“There’s a principle involved here!” I assured the invisible
Martha. “I’m not going to sit back while, once again, corporate America rips
hard-earned money out of the hands of a working family! I’ll get over it when I
see justice
done.”
And it was on fire with this righteous indignation that I
packed up the yogurt, found my receipt and stormed back to the grocery store
like a woman on a mission.
As I approached the customer service counter and the teenage
boy behind it, though, I heard Opie’s voice in my head urging courtesy and
calm, reminding me that getting banned from the only grocery store in town
would be a disaster of epic proportions.
So, I calmly put my yogurt and my receipt on the counter and
explained my dilemma. “I bought these yesterday,” I said. “And they all expired
yesterday.”
He stared at me like I had a grown a second head.
“I don’t want my
money back,” I assured him. “I just want
to exchange this for some yogurt that isn’t expired.”
And this clearly is a situation not covered by the grocery
store customer service training manual because he just kept staring at me…and I
began to wonder if I had somehow gone all Tower of Babel on him and started
speaking in a strange language.
“I’d like to exchange the yogurt.” I said again in the clearest English I could
manage.
Which is when he called this other young whippersnapper of a
girl over for help.
I explained the situation to her and she raised her eyebrows
skeptically. “Do you have the receipt?”
I pointed it out to her and she began examining it and the
yogurt in question like she was reviewing government documents for the CIA.
After a few minutes of this, I said “I don’t mean to be obnoxious,”
(which is usually a pretty good indication that I am, in fact, about to be
obnoxious) “But I don’t understand what you think is really going on here. I
mean, I can assure you that I’m not the head of some underground black market
yogurt-scam ring. I’m not trolling grocery store after grocery store trying to
con my way to millions, 4 yogurts at a time.
I just want some yogurt that won’t kill me.”
“I don’t think it’s going to kill you,” she said.
And I kind of wanted to punch her in the face. Instead I
smiled coolly and said “You never know. I have a really high intolerance for
spoiled dairy products.”
At which point the manager came over to see what the heck
was going on. I explained for the third time and he stared at the two employees
like they
were crazy.
I’m not going to lie, I felt vindicated.
“Of course you can exchange it,” he told me. “It shouldn’t
even have been on the shelf.”
And I was going to stick my tongue out at the two young
whippersnappers who’d been treating me like a freak show but then I remembered
that I’m a Christian and an adult and ostensibly a role model.
Besides, they’d already turned away.
So, the short version is, justice was done. I got my yogurt (although they were out of
Caramel Macchiato and I had to settle for CafĂ© Late…but that’s ok, I’m breezy,
I let these kind of things go) and all is right with the world.
But now I have to know—am I the only person in the world who
would take the yogurt back? Would other people have eaten the yogurt? Would you
just have thrown it out? Please will someone assure me that I’m not alone on the battleground for
yogurt justice?
I would have taken it back, too. You don;t go to the grocers to buy yogurt everyday you buy it for the week. It would not have killed you, but the manager is right it should have been pulled from the shelf a few days ago.
ReplyDeleteExactly--it's not like I was going to eat 4 yogurts in one day!
DeleteUmmm, it would have pissed me off, but I would not have returned it. It's a struggle for me to even go to the grocery store when I have to, I would just check expiration dates next time. Like I always do with sour cream. Ask me why.
ReplyDeleteI should probably point out that the grocery store is only about 5 minutes away so it wasn't a huge burden to go back :-) But sounds like there's a good story with the sour cream, would love to hear it!
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